This pages clarifies how we operate and what you need to know when using Wild Mail.
Welcome to Wild Mail!
We know legal documents aren’t the most exciting thing to read, but they’re important. This Legal Notice helps clarify how we operate and what you need to know when using Wild Mail. While some parts may feel a bit formal (legal stuff, you know 😉), we’ve done our best to keep things clear. If you have any questions, just reach out via support@wildmail.io, we’re always happy to help!
Definitions:
For the purposes of the provisions of this legal notice, the following expressions in the form in which they are written shall have the following meanings.
Wild Mail: a tool designed for professionals and businesses to create email marketing campaigns and manage sales using a CRM (Customer Relationship Management). It is powered by ActiveCampaign, for which Wild Audience is an official reseller. Depending on the plan you choose, we also offer additional services to enhance your experience. You can find more details on our website: https://www.wildmail.io/.
WILD AUDIENCE: owner of Wild Mail and authorized white label reseller of ActiveCampaign software, whose full details are listed below.
Customer: professional or company that contracts a Wild Mail Plan with WILD AUDIENCE.
1. Information about WILD AUDIENCE:
The owner of Wild Mail and the website https://www.wildmail.io/ (hereinafter, the Website) is the company WILD AUDIENCE, S.L., with registered office at Ronda Sant Pere, 52, 08010, Barcelona (Spain), with NIF number: B67376772 (VAT number: ESB67376772), duly registered in the Commercial Register of Barcelona, in volume 46.777, folio 25, section 8, page B-530.564, hereinafter, WILD AUDIENCE.
WILD AUDIENCE can be contacted directly and effectively at the e-mail address: support@wildmail.io.
2. Use of the Web Site and Wild Mail:
2.1. Language:
The content provided on the Website can be found in English, Spanish and German.
2.2. Proper use:
If you access or use the Website or Wild Mail, you agree at all times to make proper use of the resources that WILD AUDIENCE makes available to you, in accordance with the provisions herein and respecting at all times morality, public order, good customs and current legislation, without causing damage to the physical and logical systems of WILD AUDIENCE or third parties, refraining from using such resources to engage in illegal activities, contrary to good faith or public order.
If you use the Website and/or Wild Mail, it will be under your own and exclusive responsibility for the purposes foreseen and through the functionalities made available to you. Any other use will entitle WILD AUDIENCE to suspend the use of the Website and/or Wild Mail and even to cancel, if necessary, your account as a Customer.
The use of screen scraping techniques, web scraping or any other similar technique that allows the extraction of information, content or data hosted, stored or accessible on Wild Mail without the express written authorization of WILD AUDIENCE is expressly prohibited.
2.3. Participation through the Website or Wild Mail:
In the event that through the Website and/or Wild Mail your participation is allowed through the publication of comments or the generation of content, it is absolutely forbidden to disseminate content or propaganda of an illegal, racist, xenophobic, apology of terrorism, against human rights, or that incite hatred, violate the dignity of the person, or are libelous, slanderous or against public order or public safety.
WILD AUDIENCE reserves the right to remove any comments and/or content that do not comply with the above or that are not suitable for publication on the Website and/or Wild Mail.
In any case, WILD AUDIENCE shall not be liable for the opinions expressed or for the contents published through forums, chats, blogs or other participation tools that may be created, except as expressly provided by the applicable regulations.
2.4. Truthfulness of the data provided:
If you provide personal data to WILD AUDIENCE you are solely responsible for having the appropriate authorizations to do so and that the data provided is up to date, complete, accurate and truthful.
WILD AUDIENCE disclaims any liability for failure to comply with such requirements.
3. Interruptions in the operation of the Website and/or Wild Mail:
WILD AUDIENCE does not guarantee that there will be no interruptions or errors in accessing the Website or Wild Mail. However, there is a firm commitment, as soon as WILD AUDIENCE becomes aware of such incidents, to carry out all actions aimed at their reestablishment or repair, except in the event of causes beyond WILD AUDIENCE's control that make it impossible or difficult to carry them out.
4. Exemption from liability:
WILD AUDIENCE shall not assume any liability whatsoever:
- For problems arising from lack of access or problems inherent to Internet connectivity or electricity networks when these have their origin in causes beyond its control or causes that could not have been foreseen or that, even if foreseeable, WILD AUDIENCE has made all reasonable efforts to avoid them or that were considered as fortuitous causes or force majeure.
- For damages of any nature that may be caused to the physical (hardware) and logical (software) systems or to the files or documents stored in them, as a result of the presence of viruses in your device or a malfunction or use of an outdated version of your browser.
- For the lack of authorization to communicate information and/or data of their own or of third parties or for the lack of truthfulness, accuracy and/or validity of the same. WILD AUDIENCE has no obligation to monitor such data and/or information before, during or after its storage in Wild Mail.
- For actions or omissions directly attributable to you or to third parties directly dependent on you.
- For the fact that the service does not meet your expectations or does not suit your needs, nor for the capital gains or losses in your activity, as it is up to you to assess whether Wild Mail is useful for your purposes before use.
- For failure to comply with the obligations incumbent upon you.
5. Intellectual and Industrial Property:
All elements and/or contents published by Wild Mail have been created by WILD AUDIENCE or it has a license or authorization for their use.
Therefore, all those elements and/or contents (such as: images, audio, video, software or texts; trademarks or logos, color combinations, structure and design, applications necessary for its operation, access and use, etc.) and the exploitation rights over them, are the exclusive property of WILD AUDIENCE.
The reproduction, distribution, public communication - including making available - and transformation of all or part of the contents of Wild Mail, in any medium and by any technical means, without the prior express written authorization of WILD AUDIENCE, is strictly prohibited.
In case of carrying out any of the prohibited actions mentioned above, you will be violating those exclusive intellectual or industrial property rights that correspond to WILD AUDIENCE. Therefore, you are obliged to respect such rights, refraining from deleting, altering, evading or manipulating any protection device or security system installed on the pages owned by WILD AUDIENCE.
WILD AUDIENCE offers you the possibility of reporting any kind of violation of rights by any user or third party for any reason, by sending an e-mail to the address indicated above.
6. Linking Policy:
6.1. Links from other websites: if a link is intended to be established from a web page of another Internet portal to any of WILD AUDIENCE's web pages, the following conditions must be met:
- The total or partial reproduction of any of the services or contents of the website, or the establishment of deep-links, IMG or image links or frames with the Website is not permitted without prior express written authorization.
- No false, inaccurate or incorrect statement shall be made about the Web Site, or about the services or contents thereof. Except for those signs that are part of the link, the web page in which the link is established shall not contain any trademark, commercial name, establishment sign, denomination, logo, slogan or other distinctive signs belonging to WILD AUDIENCE, unless expressly authorized by the latter.
- The establishment of the link shall not imply the existence of any relationship between WILD AUDIENCE and the owner of the web page or portal from which the link is made, nor the knowledge and acceptance by WILD AUDIENCE of the services and contents offered in such web page or portal.
- WILD AUDIENCE shall not be responsible for the contents or services made available to the public on the web page or portal from which the hyperlink is made, nor for the information and statements included therein.
6.2. Links to other websites:
The Website may make available to you links to other websites managed and controlled by third parties, with the exclusive function of facilitating the search for information, contents and/or services on the Internet, without in any case it can be considered that WILD AUDIENCE markets, directs, controls or makes its own the contents, services, information and statements available on such websites.
WILD AUDIENCE assumes no responsibility, even indirectly or subsidiarily, for the contents, information, communications, opinions or services linked to those websites not managed by WILD AUDIENCE and accessible through the Website, nor does it guarantee the absence of viruses or other elements in them that may cause alterations in your computer system (hardware and software), in your documents or files, excluding any liability for damages of any kind caused for this reason.
7. Non-Compliance. Right of Exclusion:
Any breach of these terms of use shall be subject to prosecution, as well as any improper use of the Website, and WILD AUDIENCE shall be entitled to take any legal action it may be entitled to in defense of its legitimate interests.
WILD AUDIENCE reserves the right to deny or withdraw access to the Website or Wild Mail, without prior notice, at its own request or at the request of a third party, if the terms and conditions of use of Wild Mail are breached without prejudice to bringing to the attention of the competent authorities any unlawful behavior.
8. Protection of personal data:
In WILD AUDIENCE we are committed to compliance with the regulations on the protection of personal data, and we guarantee full compliance with the obligations provided, as well as the implementation of the security measures provided in Regulation (EU) 2016/679 of the Parliament and of the Council of 27 April 2016.
WILD AUDIENCE puts at your disposal its Privacy Policy which contains all the information related to the treatment of your data, and among other aspects:
- Data of the person in charge of the treatment
- Data processed
- Purpose and legal basis for processing
- Rights of any interested party and the procedure to exercise them
9. Modification of these terms:
WILD AUDIENCE may modify at any time the terms here determined, being duly published as they appear here. The validity of the aforementioned terms of use will depend on their exposure and will be in force until they are modified by others duly published.
10. Applicable Law:
These terms of use shall be governed by Spanish law, although the choice of law does not prevent you from invoking the protection offered by the mandatory provisions of the law of your habitual residence in the event that you are a consumer or user.
Updated October 10, 2024